Financial Counseling

Helping You Understand the Financial Aspects of Your Treatment

Beginning at the time of diagnosis, Rocky Mountain Cancer Centers partners with you to make your journey through cancer care as successful and stress-free as possible. We understand that the cost of care and the complexities of medical insurance can be difficult to deal with during this challenging time. Your Patient Financial Counselor is your ally in getting answers to your questions and resolving any issues that may arise throughout your treatment journey. 

Looking for Financial Counseling?

Our Team Is Ready to Help You and Your Family.

Our program was created to assist you in understanding the financial aspects of your treatment and to set up a workable and understandable financial plan so that you can set your mind at ease and focus on getting well. To schedule an appointment with a financial counselor, contact your clinic directly and ask to speak with one.

What Our Financial Counselors Can Help You With

Insurance Questions

Our financial counselors are trained and knowledgeable about insurance benefits and reimbursements, including Medicaid and Medicare for cancer treatments and services. Prior to your treatment, you will meet to discuss what your insurance company will or will not cover and to help you set up financial arrangements. Additional insurance information and access to update any changes in insurance coverage can be found at the link below.
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Assistance Programs

For patients whose insurance coverage is inadequate, or the insurance company chooses not to cover services, our financial counselors can help identify assistance programs that may offer support in meeting financial obligations. If you begin to experience financial difficulties, they can assist you with financial or insurance issues and resources. For treatment patients using commercial insurance, many drug manufacturers offer copay assistance cards. Ask your financial counselor for details.

Billing Questions

If you need help or have any questions about your bill or payment, we're here to help. Our Patient Focus and Self-Pay team will be your main point of contact for any billing questions or concerns throughout treatment. 
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Cost Estimates

Your financial counselor will provide a cost estimate of your out-of-pocket expense once a treatment plan has been determined by you and your physician. 

Please don’t hesitate to ask for what you need. Your Patient Financial Counselor is an important member of your care team and you should contact him or her with any financial questions or concerns you may have during your time with Rocky Mountain Cancer Centers.