Skip to content

Frequently Asked Questions

Address Changes

Please send us a message through the patient portal, Navigating Care.

Appointments

You can either visit our Navigating Care Portal or call your clinic. To schedule an appointment, you can also fill out an Appointment Request Form.

Billing

If you have questions regarding your bill, please call (855) 507-5163. You may also pay your bill online.

You can call the RMCC Customer Care Team at (855) 507-5163.

Please call the RMCC clinic where you are seen. For a list of locations and phone numbers, visit our website here.

COVID Vaccine

Visit Vaccinespotter.org to find a vaccine nearest you, or visit our COVID page for a list of locations.

Please talk with your provider. You can send a message through the patient portal, Navigating Care.

Infusions

Please send us a message through the patient portal, Navigating Care. You can also call the RMCC clinic where you are seen. For a list of locations and phone numbers, visit our website here.

Insurance

Please visit our insurance page.

Please update your information on our website here.

Medical Records

To request medical records, fill out the request form here.

Prescriptions

You can use the patient portal, Navigating Care, to message your site. Select the message type prescription.

Results

Please send a secure message via the patient portal, Navigating Care.

Please send a secure message via the patient portal, Navigating Care.

Surgery

Please send us a message through the patient portal, Navigating Care. You can also call the RMCC clinic where you are seen. For a list of locations and phone numbers, visit our website here.

Treatment

You can use the patient portal, Navigating Care, to message your site. Select the message type treatment.

If your question is not listed, please fill out the Contact Us form.