ADA Non-Discrimination Notice and 504 Grievance Procedure
NOTICE OF NONDISCRIMINATION
As a recipient of Federal financial assistance, Rocky Mountain Cancer Centers (RMCC) does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, or national origin or on the basis of a disability. This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Title II of the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, and the Regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes at Title 45 Code of Federal Regulations (CFR) Parts 80, 84, 91 and 28 CFR Part 35.
RMCC has adopted an internal grievance procedure providing for the prompt and equitable resolution of grievances alleging any action prohibited by Title VI, Section 504, Title II of the ADA, the Age Act, or the Federal regulations implementing these laws. To file a grievance or in case of questions please contact:
Compliance Director
Section 504 Coordinator
7951 East Maplewood Ave. #350
Greenwood Village, CO 80111
Phone (303) 930-7880
Filing a grievance with RMCC’s Section 504 Coordinator does not prevent the applicant, patient, or his/her companion from filing a complaint with the:
Office for Civil Rights, Region VIII
U.S. Department of Health and Human Services
1961 Stout Street, Room 1426
Denver, Colorado 80294
Voice Phone (303) 844-2025
Fax (303) 844-2025
TDD (303) 844-3439
Reviewed or revised: 10-15-2016
ROCKY MOUNTAIN CANCER CENTERS SECTION 504 GRIEVANCE PROCEDURES
It is the policy of Rocky Mountain Cancer Centers, LLP (“RMCC”) not to discriminate on the basis of disability. RMCC has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by Section 504 of the Rehabilitation Act of 1973 (29 U.S.C. 794) of the U.S. Department of Health and Human Services regulations implementing the Act, or any other statute or regulation prohibiting discrimination on the basis of disability. Section 504 prohibits discrimination on the basis of disability in any program or activity receiving Federal financial assistance. The Law and Regulations may be examined in the office of:
RMCC’s Section 504 Coordinator; (303) 930-7880
The above has been designated to coordinate the efforts of RMCC to comply with Section 504 and related regulatory requirements.
Any person who believes she or he has been subjected to discrimination on the basis of disability may file a grievance under this procedure. It is against the law for RMCC to retaliate against anyone who files a grievance or cooperates in the investigation of a grievance.
Procedure:
Grievances must be submitted to the Section 504 Coordinator within 60 days of the date the person filing the grievance becomes aware of the alleged discriminatory action to facilitate a prompt resolution of the issue. Grievances which are filed more than 60 days of the date the person filing the grievance becomes aware of the alleged discriminatory action may be processed at the sole discretion of the Section 504 Coordinator.
- Any complaint must be in writing, containing the name and address and other contact information of the person filing it. The complaint must state the problem or action alleged to be discriminatory and the remedy or relief sought.
- The Section 504 Coordinator (or her/his designee) shall conduct an investigation of the complaint. This investigation may be informal, but it must be thorough, affording all interested persons an opportunity to submit evidence relevant to the grievance. The Section 504 Coordinator will maintain the files and records of RMCC relating to such grievances.
- The Section 504 Coordinator will issue a written decision on the grievance no later than 30 days after its filing. The person filing the grievance may appeal the decision of the
Section 504 Coordinator by writing to the Chief Executive Officer of RMCC within 15 days of receiving the Section 504 Coordinator’s decision.
The Chief Executive Officer of RMCC shall issue a written decision in response to the appeal no later than 30 days after its filing.
- The availability and use of this grievance procedure does not prevent a person from filing a complaint of discrimination on the basis of disability with the U. S. Department of Health and Human Services, Office for Civil Rights.
- Filing a grievance with RMCC’s Section 504 Coordinator does not prevent the applicant, patient and/or his family member or guardian from filing a complaint with the:
Office for Civil Rights, Region VIII
U.S. Department of Health and Human Services
1961 Stout Street, Room 1426
Denver, Colorado 80294
Voice Phone (303) 844-2025
Fax (303) 844-2025
TDD (303) 844-3439
- RMCC Personnel and the Center for Disability Services will assist interested persons in filing grievances and will forward complete grievances to RMCC’s Section 504 Coordinator for investigation or other appropriate action.
RMCC will make appropriate arrangements to ensure that disabled persons are provided other accommodations, if needed, to participate in this grievance process. Such arrangements may include, but are not limited to, providing interpreters for the deaf, providing taped cassettes of material for the blind, or assuring a barrier-free location for the proceedings. The Section 504 Coordinator will be responsible for such arrangements.
Reviewed and revised: November 2016